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The shipment of our products is possible to following countries:
ALMDUDLER will only agree to ship the goods. Customers will not be permitted to collect the goods themselves. ALMDUDLER will not deliver to a “Packstation”, either.
Unless otherwise agreed, delivery will be made to the address given by the Customer.
The delivery period shall be one week; however, this may depend on the respective carriers and may, in some cases – unless otherwise stipulated or agreed in writing – be extended up to 30 days as from the date of submission of the order.
In cases where delivery dates cannot be met, the CUSTOMER will be informed and, at the same time, notified of the expected new delivery date. In case of a delay of more than three weeks, the CUSTOMER shall be entitled to cancel the order and withdraw from the contract. Any payments that may already have been made shall be refunded to the CUSTOMER immediately in such a case.
ALMDUDLER accepts no liability for delivery problems that fall within the sphere of responsibility of suppliers and producers. Should ALMDUDLER find itself unable to comply with the agreed delivery time due to circumstances beyond its control (particularly in cases of failure to deliver on the part of suppliers and producers) or Force Majeure, ALMDUDLER shall be entitled to withdraw from the contract, either entirely or partially.
The CUSTOMER expressly approves the usual methods of despatch of the goods ordered, such as mail, railway, plane and ship, as well as private messenger and delivery services like DHL, etc.
The risk of loss of or damage to the goods shall pass to the CUSTOMER upon delivery of the goods to the CUSTOMER or to a third party designated by the latter, which must not be identical with the carrier. In cases where the CUSTOMER has arranged for shipping on its own account, without availing itself of any of the options proposed by ALMDUDLER, the risk shall be transferred upon delivery of the goods to the carrier.
Transport damage, if any, shall be communicated to the respective carrier immediately.